Shipping policy

Shipping costs

Free shipping:
We offer free shipping on all orders.

Order processing time

Processing time:
Orders are processed within 1 to 3 business days, Monday to Friday.

Cut-off time:
Orders placed before 5:00 pm (EST) will be processed the same day.
Orders placed after this time will be processed on the next business day.

Shipping time

Shipping time:
Once processed, orders generally take 4 to 6 business days (Monday to Friday) to arrive, depending on the destination within the United Kingdom.

Delivery time

Total delivery time:
The total delivery time is approximately 5 to 9 business days (Monday to Friday) from the date the order is placed.

Shipping process

Tracking information:
Once your order has been dispatched, you will receive an email with tracking information so that you can follow your delivery.

Lost or damaged items

Damaged orders:
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos before returning the parcel. Our team will take the necessary steps promptly to resolve the issue.

Lost orders:
If your order is lost, please contact us as soon as possible so that we can assist you.

Returns

Return policy:
For detailed return instructions, please refer to our Return Policy.

Contact us

If you have any questions or concerns regarding this Shipping Policy, please contact us:

Trading name: Adore Bloom
Company name: Venzani
Company address: Verlengde Koolhoverweg 31, 6351JE Bocholtz, NL
Email: info@adorebloom.com

Opening hours

Monday – Friday: 8:00 am – 6:00 pm (EST)
Saturday & Sunday: 10:00 am – 4:00 pm (EST)

We aim to respond within 30 minutes to 24 hours.